Manager (People Management and storage/Data Protection/Converged/Hyperconverged)

Experience 12 - 16 yrs
Job Location Bangalore
CTC 15 - 25 LPA
Skills People Management, Manager, storage, backup solutions, Converged View More

Job Description

Job Title: Manager 2, Services Project/ Program Management

Company Description: Dell is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.

Why Work For Us: Dell is primed to recruit the best and brightest candidates from all across the globe. We take pride in fostering a winning, innovative, inclusive employee culture. We also take calculated risks and we celebrate big victories when they pay off.

Our Employee Value Proposition:Our Culture Code unites us and makes us a great family of companies and a great place to work. It’s how we run the business, go to market, work together and provide inspirational leadership. Our culture code is defined by our values and are made real every day by defining expectations for how we work and how we lead.

About Business Unit: Remote Deployment Services is part of Global Deployment and Partner Services, Remote Deployment Centres (RDC) is a network of global centres providing deployment services to customers across the globe in a standard consistent manner with extremely high quality.
RDCs have the capabilities to deliver implementation & integration services for a large breadth of technologies including Servers & Virtualization, Storage, Networking, Backup, Converged and Hyperconverged

Key Responsibilities:

Responsible for managing larger group of Delivery Management team members
Responsible for medium to large size accounts with higher level of complexity
Helps define delivery management core processes and improvement opportunities
Takes the lead role in managing relationships with larger, more critical customers
May be involved with accounts spanning multiple geographies
Manages multiple third-party partners across many programs in the successful delivery of technical solutions
Oversees escalated problems to maintain strong customer experience levels
Responsible for delivering in a highly-matrixed global delivery model.

Essential Requirements:

Demonstrated track record of delivering multiple high-quality services to medium to large sized accounts
Advanced organizing and planning skills to effectively manage larger teams
Experienced priority-setting skills to effectively meet departmental strategic and operational objectives
Ability to communicate clearly and present to senior leadership/executives
Ability to lead large cross-functional delivery teams
Demonstrates attentiveness to quality and productivity
Advanced analytical, problem solving, negotiation and organizational skills
Ability to motivate, direct and lead large groups of people
Extensive experience managing very large third party relationships in the successful achievement of customer satisfaction levels
Ability to manage significant delivery budgets and minimize program variances

Desirable Requirements:

Extensive experience managing very large third party relationships in the successful achievement of customer satisfaction levels
Ability to manage significant delivery budgets and minimize program variances
Typically 12+ years of relevant experience or equivalent combination of education and work experience
Typically requires 4+ years managerial/leadership experience


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

Apply now!
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell here.